2020 Last Orders and Holiday Closure

5G Networks main officeClosing 18th December – Opening 11th January
Final orders for new servicesBefore 4th December 2020 *
Requests for holiday hours and out of office messagesBefore 4th December 2020
Data Centre and Managed IT Support Desk8:00am to 8:00pm weekdays across the entire period **
Hostworks Service ManagementOpen 24/7 across entire period
* Orders received after 4th December will be provisioned after January 11th 2021. In some cases, orders for 3rd party providers may not meet provisioning times by 18th of December. This means that orders will be submitted but may not be completed by the 18th.
** Public holiday services are available for customers with 24/7 agreements

Submit a Ticket

If you’re an existing 5G Networks customer, access the customer portal to raise support requests.

Level 15, 530 Collins Street 
Melbourne VIC 3000​

Tel: 03 9616 1300

Existing 5G Networks Customer?

Connect with our Australian based support team for all technical related subjects.

Technical Support

1300 10 11 12

5GN Communicator - Windows


5GN Communicator - Mac


Share your screen with our support team

Explore our Products and Services

5GN Managed Networks

5GN Data Centre

Managed IT