Desktop as a Service

Simplify and digitise your business with a fast and secure desktop platform and applications suite empowering your workforce through collaboration, automation and business intelligence.

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ParameterDetails
Microsoft Office 365 PlansFull Microsoft 365 Product Suite: Windows 10 Enterprise, Exchange, SharePoint. All 0365 click to run applications available and supported
Workforce collaboration and mobility• Microsoft Teams & Skype
• 24/7 secure access to applications & data
• Mobile device support
Security & Compliance• Intune MDM, device compliance, SOE management.
• Anti-Virus & Mail Protection
Backup• Daily backup of 0365 tenancy data
• Daily backup of cloud hosted applications
Support• Dedicated Australian based service desk
• 0.5 support hours Included per user per month
• 24/7 coverage available
• SLAs available
• Onsite support & Embedded engineers available
Cloud hosting for applications• Support for line of business applications
• 5GN cloud application hosting
Monitoring & analytics24/7 monitoring, system health checks and smart insights, preventative maintenance and problem management
Business Intelligence and reportingRich data visualization and real-time business reporting with Power BI
Workflow Management and automationSharePoint document workflow. Optional signature automation and integra-tion
Life cycle managementContinuous operating system and software updates.
Cloud Print ManagementPrint securely from anywhere and to any printer
Single IdentitySingle sign on across all desktops and SaaS applications

5GN Cloud

Managed IT